About Us

Every great ride starts with the right bike — and at BikeMor, that's the only thing we're focused on.

We started BikeMor because buying an eBike online shouldn't feel like a gamble. Too many people spend weeks second-guessing specs, wondering if a bike will actually hold up on real roads, real hills, and real daily use — or if the "customer support" listed on a website is even a real person. We wanted to build something different: a UK-based eBike store where the information is honest, the service is genuinely responsive, and the whole experience feels like buying from people who ride too.

Every bike in our range is chosen because it earns its place — reliable motors, batteries that deliver on their advertised range, and builds that hold up whether you're weaving through city traffic on a Tuesday morning or climbing a muddy trail on a Sunday afternoon. We're not trying to be the biggest catalogue on the internet. We'd rather have a lineup we can stand behind completely.

Why Riders Choose BikeMor

  • Free shipping, every time. No thresholds, no fine print — every order ships free from our UK warehouse.
  • A returns process that respects your time. 30 days to decide, and a team that actually picks up the phone if something's not right.
  • People, not just a chatbot. Our customer service team is UK-based and available Monday to Friday, 09:00–17:00 GMT, for anything from sizing advice to after-sales troubleshooting.
  • No pressure, just good bikes. We'd rather you take your time and pick the right one than rush you into checkout.

Our Promise

Buying an eBike is a bigger decision than most online purchases — the kind of thing you want to get right the first time. Our promise is simple: we'll be honest about what a bike can and can't do, we'll ship it fast and free, and if something's wrong, we'll fix it without a fight. That's the whole philosophy behind BikeMor.

Ride With Us

Have a question before you buy, or need help after your bike arrives? Email us at support@bikemor.shop or call +44 79 7749 3020, Monday to Friday, 09:00–17:00 GMT. We're always glad to help you find your next ride.